Legal center
Clear rules build
better trust.
These documents explain how the website, testing services, samples, reports, privacy, security, refunds, and accessibility are handled.
- Testing work is governed by an accepted scope
- Sample handling requires prior approval
- Privacy and accessibility requests have a defined route
The Testing Services Terms and an Accepted Scope govern laboratory work. Website use is governed by the Website Terms. Additional policies are incorporated where they apply.
Do not ship a sample until Odyssey Standards has accepted the project in writing and issued current shipping instructions. Website submission alone is not acceptance.
Privacy
How Odyssey Standards collects, uses, discloses, retains, and protects personal information.
Read policy ↗Website terms
Rules for accessing and using the Odyssey Standards website and public content.
Read policy ↗Testing terms
The commercial and operational terms governing accepted analytical projects.
Read policy ↗Sample policy
Rules for sample approval, shipping, receipt, consumption, storage, return, and disposal.
Read policy ↗Refunds
How deposits, cancellation, committed costs, repeats, credits, and refunds are handled.
Read policy ↗Report use
Permitted report reproduction, prohibited alterations, public verification, corrections, and brand use.
Read policy ↗Disclaimers
Important limits on the meaning and use of Odyssey Standards content, services, reports, and COAs.
Read policy ↗Security
Odyssey Standards’s confidentiality commitments, security approach, client responsibilities, and incident reporting.
Read policy ↗Cookies
How essential cookies and similar delivery technologies may be used on this website.
Read policy ↗Accessibility
Odyssey Standards’s accessibility goal, current approach, feedback process, and alternative access options.
Read policy ↗Questions or formal requests
Send the right
kind of notice.
Use the Contact page and choose Legal notice, Privacy and data request, Accessibility feedback, or Security concern. Include the relevant submission or report number when available.
Contact Odyssey Standards ↗